Returns & Exchanges
At Mycube Safe, we want you to be completely satisfied with your home security investment. If your safe isn't the perfect fit for your space, we offer a 35-day return window for all products in their original condition and packaging.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Safe
Carefully repackage your Mycube in its original box with all internal protective foam, hardware, and keys to ensure it remains undamaged during transit.
Ship It Back
Affix the provided prepaid shipping label to the exterior of the box and drop it off at your nearest authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the unit for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing